Privacy Policy

1. Introduction

Everywhere AI LTDA ("we," "our," or "us") operates the Milano AI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Lei Geral de Proteção de Dados (LGPD).

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and email address (for account creation)
• Payment information (processed by third-party payment processors)
• Profile information and preferences
• Communications with our support team

2.2 Usage Information

We automatically collect information about your use of our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Log files and analytics data
• Cookies and similar tracking technologies

2.3 Content Information

We may collect and process:

• Content you upload or input into our Service
• Generated content and outputs
• Metadata associated with your content

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and manage subscriptions
• Send administrative communications and updates
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and monitoring tools
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information in certain circumstances
• Restrict or object to processing of your information
• Data portability (receive your data in a structured format)

7.2 GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

7.3 CCPA Rights (California Residents)

California residents have the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information.

7.4 LGPD Rights (Brazil Residents)

Brazilian residents have rights under LGPD, including confirmation of processing, access, correction, anonymization, deletion, and data portability.

To exercise any of these rights, please contact us at contact@everywhere-ai.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

• Remember your preferences and settings
• Understand how you use our Service
• Improve our Service performance
• Provide personalized content and features

You can control cookie preferences through your browser settings, but disabling cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: